UKG, the vendor of UCSF’s MyTime timekeeping and scheduling system, is introducing a set of system updates known as the UKG New Experience. These vendor-delivered enhancements are designed to simplify navigation and improve how employees and managers complete common tasks within the system.

The phased rollout of the UKG New Experience has already begun, starting with recent and upcoming enhancements to the MyTime mobile app (UKG Pro mobile app). Updates to the web version of MyTime are expected this fall.

Now available: Updated Mobile App Navigation

The latest version of the MyTime mobile app includes a redesigned menu that streamlines navigation and groups related tasks more consistently across roles.

Employees will see fewer menu categories. Existing pages remain available but may be renamed or located in different sections.

For managers, delegates, timekeepers and schedulers:

• Team Time includes timekeeping, attendance, leave of absence and activity pages
• Team Plan includes Schedule Planner, Forecast Planner, Workforce Planner and Operational Dashboard

Now available: Bryte Search & Navigate (mobile app)

A new feature, Bryte Search & Navigate, has been enabled by UKG in the MyTime mobile app. This tool uses artificial intelligence to help users find pages within the system more quickly by matching search questions to relevant navigation paths.

Please note: 

• Bryte is currently available only in the mobile app (not the web version)
• It supports navigation but does not complete actions such as submitting timecards or editing punches
• Results reflect general system structure and may not always align with UCSF-specific processes

For UCSF-specific guidance, continue to refer to the timekeeping and scheduling resources available from the Controller’s Office website.

Coming May 26: Updated mobile home screen

Later this month, users of the MyTime mobile app will experience a redesigned home screen as part of the UKG New Experience. Planned for release on May 26, 2026, this update will bring together key information and commonly used actions in one place.

New features will include:

• A personalized greeting
• A Coming Up section with upcoming shifts and time-related reminders
• Customizable Shortcuts for frequently used actions
• A For You section with items such as accrual balances, hours worked and pay-related information
• Quick access to recent punch activity (for employees who clock in and out)

These updates are intended to make it easier to view important information and take action without navigating multiple menus.

Find step-by-step instructions to download the MyTime mobile app in the MyTime Job Aid Library. Instructions are available in multiple languages. Visit the MyTime Help page for additional support contacts.