Overview
Please see the Award Verification Tool Known Issues below and how to resolve them.
| Issue | Platform | Mitigation Plan | Resolution |
|---|---|---|---|
| When using the Send and Email feature to email comments from the mobile app, comments entered with line breaks (by tapping the Return button) appear in the email message with "<BR>" in place of each line break. | Mobile | This is a known issue with iOS 14.x versions 14.6 and higher. Upgrade to iOS version 15 to resolve. | |
| Users receive a "Stale Request" error when logging into the mobile app. | Mobile | Closing and relaunching the mobile app will resolve the issue. |