Accessing and Understanding Earnings Statements

Earnings statements are available online via the University of California's self-service portal, At Your Service Online (AYSO). Information on how to view, print earnings statements, and reset your AYSO password is available below.  Employees may update their email address using AYSO in the My Contact Information section.  

Employees who elect to receive an electronic earnings statement will receive an email notification on payday stating the electronic statement is available. Due to the volume of emails sent on payday, the employee may receive the email notification during any point in time on payday.

Online earnings statements on AYSO provide information for the pay period selected and year to date totals.

How to Access Your Earnings Statement Online

  1. Go to the AYSO website.
    1. New Users: Click the 'New User' link and follow the instructions on the website.
    2. Returning Users: Enter your AYSO login ID and password. If you have forgotten your ID and/or password, follow the instructions on the website.
  2. The Main Menu page will display after you have finished logging on to At Your Service.
  3. Click the Earnings Statement link in the Income & Taxes section, located in the upper right of the page.
  4. Choose a pay date and to the right, click View Statement. The most recent pay period will display at the top of the column. Official earnings statements will be available each month, one day before the scheduled pay date.

Note: Earnings statements are in PDF (Portable Document File) format, viewable with Adobe brand software. Download free Adobe Reader software, if needed, to open and view your earnings statement(s) after it is downloaded.

Understanding Your Direct Deposit Earnings Statement

The direct deposit earnings statement is a notice that is produced when a payroll payment is sent to your bank via direct deposit. It is available online through At Your Service Online.

Individual earnings statements will differ depending on the type of pay and deductions each employee receives. You should review the information on your direct deposit earnings statements, especially when changes have been made to your records.

Header Section

Earnings Statement Header Section

  • The header of the earnings statement provides information about the UCSF Payroll office.
  • Earnings Statement Address –Home address where the earnings statement is sent if you receive a paper statement.
  • Employee ID Number –Nine digit identification number in the Payroll Personnel System (PPS).
  • Home Department Number –Primary department where their appointment resides.
  • Federal Withholding and Allowances –Federal tax filing status (Single or Married), and your number of personal allowances as indicated on your UC W-4/DE4 form or as updated on the At Your Service (AYSO) website.
  • State Withholding and Allowances –State tax filing status (Single or Married), and your number of personal allowances as indicated on your UC W-4/DE 4 form or as updated on the At Your Service (AYSO) website.
  • State Itemized – Additional state tax withholding allowances as indicated on your UC W-4/DE-4 form or as updated on the At Your Service (AYSO) website.

Federal and state tax allowances that indicate special withholding circumstances:

  • 999 - If you are (1) a non resident of the U.S. living outside the country and exempt from income tax AND income tax reporting OR (2) you are on a tax treaty.
  • 998 - You are exempt from income tax withholding because you claimed exemption on the W-4.
  • 997 - You are living AND working outside the state of California and are therefore claiming exemption from California income taxes. If you are a resident of another state for tax purposes, you may be subject to Out of State Withholding. If you are subject to Out of State withholding you will have taxes reported and withheld for the state of residence.

Bank Information Section

Earnings Statement Bank Information Section

  • Net Earnings – Net pay for the current payday listed (as of).
  • In Account – Direct deposit account information with the last four digits displaying as X’s for privacy protection.
  • Bank Name – The name of your financial institution.

Earnings Section

Earnings Statement Earnings Section

  • Gross Earnings -Are reduced by certain deductions. The reduced federal and state taxable earnings are used to calculate your federal and state income taxes.
  • Net Earnings – Net pay for the current pay day. Gross Earnings minus Total Deductions equals Net Earnings.
  • Pay Type - A list of each type of pay included in this payday, such as Regular, Overtime Straight, Overtime Premium, or Shift Differential.
    • NOTE: Overtime premium (time and a half) displays as two separate lines of pay. The first line displays as Overtime Straight and the second line displays Overtime Premium and is the additional half-time amount.
  • Title - The title associated with a specific pay type.
  • Pay Rate – The pay rate for the pay type.
  • Time – The percent (%) or hours (H) you are being paid for each pay type.
  • Gross – The amount paid for each pay type.
  • Period End Date – The end date for the pay period for which you are being paid. This can include prior pay dates for adjustments or retroactivity.

Deduction/Contribution Section

Earnings Statement Deduction/Contribution Section

  • Deductions - Lists the name of each deduction from your pay.
  • Type – list the name of each deduction from your pay such as:
    • Retirement/Savings – UCRP, Tier 2016 (T16), Defined Contribution Plan (DCP SH) and 403(b) and 457(b) plan withholding.
    • Social Security – OASDI tax deducted at 6.2% of gross pay up to the wage base limit and Medicare tax deducted at 1.45% of gross pay. Medicare does not have a wage base limit, however, once you earn $200,000.00 the rate changes from 1.45 to 2.35% for earnings starting at $200,000.01.
    • Taxes – federal and state tax withholdings.
    • Insurance – various insurance coverage’s for medical premiums, life insurance, AD&D, supplemental disability, etc.
    • Other – various voluntary (e.g. parking, dependent care, credit union) and mandatory (e.g. union fees/dues).
  • Coverage - For each type of insurance, lists the coverage type or amount you selected.
  • Amount - The amount of each deduction from your pay.
  • Tax-Sheltered - The amount of each deduction that reduces the taxable gross.
  • Year-To-Date - The year-to-date total of certain deductions such as Medicare, OASDI, Federal, and state income taxes.
  • UC Contributions - Lists the name of each contribution the University made on your behalf.
  • Coverage - For health and welfare plans, the coverage type that you selected will be listed, such as family coverage.
  • Amount - The amount of each contribution the University made on your behalf.
  • Check Date – The date the net pay is available in the employee’s bank account.

Common Earnings Statement Issues

Why can’t I print my earnings statement?

  • From time to time, adjustments are made through the payroll system which results in a refund to an employee
  • When refunds are issued off-cycle or are a refund of a prior deduction, an earnings statement is not available for printing
  • When you receive an email notification that funds have been deposited to your bank account and you are not able to see or print your statement, please contact the Controller's Office Solution Center.
  • The Controller's Office Solution Center will generate an incident ticket which is triaged to the Payroll Office and they will print one for you and send it to you as requested. Please indicate what your preference is, either by email or it can be mailed to your home address.

Why was my pretax refund taxed?

  • Sometimes we are asked to adjust 403b or 457b deductions, health deductions and parking deductions that were erroneously deducted from an employee’s check. Because that entire amount was taken on a pretax basis, upon refund, it now becomes taxable. Therefore, taxes area taken because that amount was not taxed previously.

How do I review my Fidelity deductions and when can I make changes?

You can make changes to or review your 403b/457b deductions and general purpose loans balances by visiting the Fidelity website.

Please be sure not to request more than 100% combined withholding. For example, sometimes employees enter 70% from 403b and 70% from 457b concurrently. This causes an error in the payroll system and results in ZERO deductions from either plan. Therefore, you will need to go back into Fidelity and change your deductions and be sure to make up the last deductions that were missed as a result of the over 100% contribution request.

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