All departments that accept electronic payments as UCSF Merchants must have accurate and detailed documentation of current payment processing steps. Merchant Services has created a payment process survey to help merchants quickly and easily capture this mandatory information required to maintain PCI compliance.
On July 1, department contacts for all UCSF Merchant accounts should expect to receive a Qualtrics survey link. We expect the survey to take 20 to 30 minutes to complete. Please submit all surveys no later than Friday, July 12.
Further details will accompany the survey email communication. If you have questions or do not receive a survey link, please contact [email protected].