Effective March 10, 2025, UCPath resumed collection activities on delinquent payroll overpayment accounts placed with Coast Professional, Inc., our systemwide recovery partner. Included are accounts meeting collection criteria as of December 31, 2024, as well as accounts from early 2024 previously placed on hold.
Delinquent Overpayment Management
An overpayment is considered delinquent and will be sent to Coast when it reaches 120 days from the invoice date.
The following delinquent overpayments are excluded from the submission to Coast and will remain under the management of UCPath:
- 2024 UAW Strike overpayments (to align with the 12-month to repay agreement with the union)
- Post-doc imputed income invoices
- Overpayment balances < $500.00 at the time the invoice reaches 120 days
- Those invoices that are actively being repaid via a repayment or deduction agreement
Resources
For detailed information on the collections process, please refer to the following resources. These documents will provide comprehensive answers to your questions and outline the necessary steps and protocols:
- Collections FAQ’s:(opens in new window) Find answers to common questions about the collections process
- In March, affected employees received an email notification from the UCPath Center, which included a summary of their outstanding overpayments.
If you have additional questions, please contact the Controller’s Office Solution Center.