Award Verification Tool Known Issues

Issue Platform Mitigation Plan Resolution
When using the Send and Email feature to email comments from the mobile app, comments entered with line breaks (by tapping the Return button) appear in the email message with "<BR>" in place of each line break. Mobile   This is a known issue with iOS 14.x versions 14.6 and higher. Upgrade to iOS version 15 to resolve.
Users receive a "Stale Request" error when logging into the mobile app. Mobile   Closing and relaunching the mobile app will resolve the issue.