Controller’s Office Solution Center Chat

Chat is available Monday through Friday between 8:00 a.m. and 5:30 p.m. to resolve inquiries related to Payroll, HBS timekeeping, and MyReports functions. Support contacts for additional Controller’s Office service units are available on our Services page.

The chat feature is available to all UCSF employees and affiliates and requires a MyAccess login to begin a chat session. You will be redirected to ServiceNow, and a chat session will open in a new window.

Chat Now

Support by chat is currently unavailable. You can contact the Controller's Office Solution Center by emailing [email protected] or calling 415.476.2126. The Controller's Office Solution Center provides service acknowledgement via an email within one business day.

As a reminder, the CO Solution Center provides single point of contact support to departments and employees to resolve inquiries related to Payroll, HBS timekeeping, and MyReports functions. Support contacts for additional Controller’s Office service units are available on our Services page.