Beginning in mid-October, some PeopleSoft system journals, including external flat files, journals created through the journal generator process, and allocations journals, are posting to suspense. These system journals are being incorrectly marked as “Invalid Dept-Function” during the nightly batch edit process.
The PeopleSoft technical team is investigating the root cause, while working to minimize the number of ongoing suspense entries. However, journals created from the journal generator process, including accounts payable voucher journals, may continue posting to suspense. The technical team is working directly with users who manage suspense corrections for system journals to address necessary corrections.
As a downstream consequence of journals posting to suspense, MyReports hyperlink functionality typically available for a subset of transactions will not be available. Voucher journals that are corrected via the PeopleSoft suspense correction module are impacted as follows:
- Transaction Detail Report (TDR)
- Voucher journals do not have any values in the Voucher ID and PO ID columns.
- The voucher ID appears in the Ref/Inv ID field should users need to look up purchase order details.
- Alt Account Detail Report (ADR)
- Voucher journals do not have any values in the Voucher ID and PO ID columns.
- The voucher ID appears in the Ref/Inv ID field should users need to look up purchase order details.
- Hyperlinks are not available for McKesson AP journals that are corrected via the PeopleSoft suspense correction module.
- McKesson AP Detail Report
- No records exist for McKesson AP journals that are corrected via the PeopleSoft suspense correction module.
If you have questions related to this issue, contact the IT Service Desk.