In December, we identified a UCPath defect (opens in new window) resulting in extra distribution lines with zero dollar amounts in the Old Data and New Data sections of the Direct Retro page. Initially, users were able to delete these lines in order to submit transactions. Beginning in March, we observed an increase in the number of users who were not able to delete these lines and encountered an invalid chartstring error that prevented submission of the Direct Retro transaction.
At the end of March, the UCPath Center implemented a partial solution that:
- Prevents the creation of zero gross distribution lines in one of the programs creating the lines
- Allows editing of the chartfields on the zero dollar gross distributions lines
Now when Salary Cost Transfer Initiators encounter an invalid chartstring (Invalid Combo Code) error on a zero dollar gross distribution line, they should update the chartstring to any valid chartstring combination. The transaction will pass validation, and the user will be able to submit their transaction. No expenses will post to the General Ledger for the valid chartstring used on the zero dollar gross distribution line.
A long-term fix that permanently prevents the creation of the zero gross distribution lines is still under analysis by the UCPath Center and is not yet scheduled for release.