MyTime Help

Managers, their delegates, timekeepers, and schedulers will have early access to MyTime on April 28, 2025, to complete required tasks to prepare for go-live. Support options are available during early access if you encounter issues.

Support offerings at go-live will be shared closer to May 11.

Contact the Controller's Office Solution Center

Attend a Scheduling Support Session

The MyTime project team is providing virtual office hours as part of our support model during the early access period of April 28 – May 9. Support sessions are not training; they are intended for those who have already completed their training get specific questions answered. Please first attend training for a detailed understanding of MyTime.

Core Scheduling and Timekeeping Support Sessions

Daily drop-in sessions will be offered at the times below.  To join, click the Zoom link below at the start of the meeting (UCSF authentication required).

Zoom Link: https://ucsf.zoom.us/j/93256360138?pwd=kYfo9XgX2YW3bp0zwIp8sc2tIEEeY8.1

  • Monday, April 28, 12-2 p.m.
  • Tuesday, April 29, 8-10 a.m.
  • Wednesday, April 20, 12-2 p.m.
  • Thursday, May 1, 4-6 p.m.
  • Friday, May 2, 12-2 p.m.
  • Monday, May 5, 12-2 p.m.
  • Tuesday, May 6, 8-10 a.m.
  • Wednesday, May 7, 12-2 p.m.
  • Thursday, May 8, 4-6 p.m.
  • Friday, May 9, 12-2pm

Advanced Scheduling Support Sessions

Support sessions for departments utilizing Advanced Scheduling will be conducted by invitation only between April 30 and May 9. Invites have been sent to departments. If you feel you or your team should have received an invitation and did not, please email [email protected].