How to Download and Install the MyTime Mobile App

MyTime users have the option to download and use the UKG Pro mobile app to perform common timekeeping and scheduling tasks such as checking your schedule, requesting time off, or submitting other types of requests. “UKG Pro” stands for UKG Pro Workforce Management – the software platform that MyTime is built on.

For hourly non-exempt employees who choose to use the mobile app, clocking in and out comes with a few guidelines:

  • Departments are developing plans for device options for clocking in and out in your area and may include the mobile app. Check with your manager or department leadership for the specific device options that will be available in your area. 
  • You can only clock in and out from the mobile app when you are within the boundaries of a UCSF-defined “known location”. A geofenced parameter is defined for UCSF locations where work is performed. Note: some areas of the organization are implementing different geographic location restrictions at go-live; you will hear from your unit’s leadership if you are affected.
  • In order to use your mobile device to clock in and out, you must first enable your device’s location tracking services. At the time of each “punch”, the system will check to make sure you are within the geofenced perimeter of a known UCSF location and will record your location. The system does not record your location while using the mobile app for purposes other than clocking.

Please be aware that the Mobile App requires devices to be running at least Android version 8 or iOS version 13.

This document provides the steps to set up the mobile app for your Android and Apple devices. Use of the mobile app is voluntary. Review additional options for accessing MyTime when we go live on May 11, 2025.

For Apple Devices

  1. Scan the QR code with your Apple phone or tablet.
  2. Follow your device's instructions to download and install the UKG Pro mobile app.























     
  3. When prompted to enter the Workspace access code or URL:
  • https://ucsf-sso.prd.mykronos.com
  • or, tap the scan icon and scan the QR code:
    MyTime QR Code to connect to the UKG Pro mobile app
  1. Tap Continue.
  2. From the MyAccess login screen, enter your UCSF Single Sign-On (SSO) credentials.
  3. Allow a DUO Push for authentication.
  4. (Optional) Verify if you want to use Face ID to access the app.

For Android Devices

  1. Scan the QR code with your Android phone or tablet.
  2. Follow your device's instructions to download and install the UKG Pro mobile app.























     
  3. When prompted to enter the Workspace access code or URL:
  • https://ucsf-sso.prd.mykronos.com
  • or, tap the scan icon and scan the QR code:
    MyTime QR Code to connect to the UKG Pro mobile app
  1. Tap Continue.
  2. From the MyAccess login screen, enter your UCSF Single Sign-On (SSO) credentials.
  3. Allow a DUO Push for authentication.
  4. (Optional) Verify if you want to use Face ID to access the app.

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