How to Download and Install the MyTime Mobile App

Instructions to download and connect to the mobile app will be available on April 28 to give everyone a head start to be ready for the biweekly go-live on May 11. Check back here beginning on April 28 for step-by-step instructions.

MyTime users have the option to download and use the UKG Pro mobile app to complete most timekeeping and scheduling tasks. “UKG Pro” stands for UKG Pro Workforce Management – the software platform that MyTime is built on. Use of the mobile app is voluntary.

For hourly employees who choose to use the mobile app, clocking in and out comes with a few guidelines:

  • Departments are developing plans for device options for clocking in and out in your area and may include the mobile app. Check with your manager or department leadership for the specific device options that will be available in your area. 
  • You can only clock in and out from the mobile app when you are within the boundaries of a UCSF-defined “known location”. A geofenced parameter is defined for UCSF locations where work is performed. Note: some areas of the organization are implementing different geographic location restrictions at go-live; you will hear from your unit’s leadership if you are affected.
  • In order to use your mobile device to clock in and out, you must first enable your device’s location tracking services. At the time of each “punch”, the system will check to make sure you are within the geofenced perimeter of a known UCSF location and will record your location. The system does not record your location while using the mobile app for purposes other than clocking.

Review additional options for accessing MyTime when we go live on May 11, 2025.

Give Us Your Feedback