MyTime Timekeeping and Scheduling

  • See available training offerings and additional resources by selecting from the audiences below.
  • It’s time to prepare for the launch of MyTime, our new integrated timekeeping and scheduling system. MyTime will go live on May 11 for biweekly employees and June 1 for monthly employees. It’s your responsibility to complete the required training before go-live to ensure you are prepared. Self-paced eLearning for all employees is now available in the UC Learning Center. Click the links below to review your training path.
  • Select your training path from one of the three training plans below. Training plans are tailored to UCSF Health Managers based on the MyTime scheduling module being implemented for your cost center: Core Scheduling, Advanced Scheduling, or Advanced Scheduling with Clinical Scheduling Extensions. Do you need help determining which scheduling module your cost center is implementing? Download this Excel reference guide to look up by your department (MyAccess login required). Training plans for all roles are available here.
  • The required training path below includes a combination of self-paced eLearning and optional instructor-led, virtual sessions for campus people managers. Training plans for all roles are available here. Course ID Course Name Delivery Format Estimated Duration (minutes) Availability MYTIME_200 MyTime: Managing Timecards
  • Review required actions for Campus and UCSF Health employees paid biweekly to take before and during the MyTime implementation.
  • HBS Pay Code How to Record in MyTime MyTime Pay Code Usage Notes ASE Bereavement Pay code edit/Time Off Request ASE Bereavement   Authorized Unpaid Leave Pay code edit Authorized Unpaid Leave   Extended Sick - Bereavement Pay code edit/Time Off Request Extended Sick - Bereavement   Call In/Back-In Charge/Lead
  • This reference guide describes the use and structure of work rules in MyTime and provides a list work rules and links to instructions on how to select a work rule on the schedule or timecard.
  • The way you connect to MyTime may be different than the way you used to connect to HBS, symplr, or other timekeeping and scheduling tools. If you currently clock in using an HBS wall clock, check with your manager or supervisor if you will use a new MyTime wall clock or if your department is switching to other device options. New modern time clocks are being strategically installed across campus and UCSF Health at the locations below. Our existing HBS wall clocks are not compatible with the new system and are being replaced or decommissioned. Look for signage at your existing wall clock in early May for additional details. Planned Wall Clock Locations Mission Bay
  • Answers to common questions about UCSF's MyTime implementation
  • As current timekeeping and scheduling practices vary across the enterprise, the transition to MyTime will have different impacts from across the campus and health system. As this initiative moves forward, we will share ongoing updates with you, including opportunities to learn more about specific features of the new system.  Timekeeping systems All UCSF employees who currently use the HBS Timekeeping System will transition to MyTime for time and attendance.
  • Access job aids below to help with the most common tasks in MyTime. Additional job aids are being added daily. Job aids are supplements to required training courses for UCSF's MyTime implementation. General System Functions How to Download and Install the MyTime Mobile App Create a Delegation How to Switch Roles in MyTime Confirm Direct Reports 
  • Resources are available to help you navigate the transition to MyTime.
  • Recipient Notification Timing Delivery Method Employee Timecard Alert Sent when timecard approval is due Email Delegate, Manager and Manager's Manager Notice Sent when a delegation is requested (business process) Control center, mobile app, and email Employee Availability Sent when employee submits availability change Control center and mobile app Employee Notice
  • Here is what you need to know when it's time to approve timecards for the pay period. Managers and those who support timekeeping as timekeepers and delegates play a pivotal role in ensuring that timecards accurately reflect the hours worked and are free of pay-impacting exception errors. Below are quick and easy steps follow to help support the review and approval of timecards. The steps below are in addition to daily activities managers should complete throughout the pay period, including:
  • Cutover is an essential part of transitioning to MyTime.  During this project phase, UCSF will transition from legacy/source systems to MyTime and future state business processes. During cutover, some administrative systems will become temporarily unavailable for processing of transactions. Temporary procedures are being established to ensure continuity of critical timekeeping functions. To avoid possible pay delays, be sure you are recording time and completing all tasks in the right system during our transition.  Follow the key dates and actions shown below for biweekly and monthly timekeeping and for scheduling system transitions.
  • If your department has identified administrative support resources who will assist with scheduling and timekeeping activities, they should begin preparing for training now. Training is required before administrators are granted Timekeeper and Scheduler support roles.
  • Review required actions for Campus and UCSF Health managers and supervisors to take before and during the MyTime implementation.
  • Process Steps Delegation must be initiated by the manager in MyTime and accepted by the delegate to take effect. Refer to the Create a Delegation job aid for step-by-step instructions to: Delegate authority to another manager (delegator)  Cancel a delegation (delegator)  Accept a delegation of authority (delegate)   
  • This guide addresses key timekeeping topics related to vacation, paid time off (PTO), and other leave.
  • Timekeeping Processes MyTime job aids provide step-by-step procedures for completing the most common timekeeping tasks, including: Recording time and attesting to meal breaks Clocking in and out with a badge Reviewing and approving timecards Submitting time off requests and viewing accrual balances Timekeeping procedures for employees and managers are covered in timekeeping training available in the UC Learning Center.
  • Process Steps It is important for managers (or designees) to ensure schedule group assignments are current and accurate. For example, if an employee has moved to a day shift, update the schedule group to avoid pay issues such as the employee continuing to earn the differential. Or, if an employee has moved to an alternate schedule, update the schedule group to avoid the employee earning overtime at the incorrect overtime thresholds. Managers can only change the current period schedule group. Retroactive corrections to schedule group for a closed payroll period must be sent to Payroll as a History Timecard Adjustment .
  • News for employees Keep up to date with MyTime project news and communications. MyTime is Live for Monthly Employees Sent on behalf of Erin S. Gore, Senior Vice Chancellor of Finance and Administration and Sheila Antrum, Senior Vice President and Chief Operating Officer, UCSF Health June 2, 2025 MyTime Launches for Monthly Employees with the June 2025 Pay Period June 2, 2025
  • Campus and Health managers and their delegates use the Timecard Adjustment form in ServiceNow to request adjustments to employee timecards for a closed pay period.