Since the launch of MyTime across UCSF in May and June, support teams continue work to address issues and optimize our new timekeeping and scheduling system. UCSF is developing an operational governance structure to gather feedback, prioritize enhancements, and roll out new features; look for more details in a future edition of the Controller’s Office Newsletter.
Highlighted below are recent and upcoming enhancements to MyTime that aim to improve your experience and minimize time entry errors. Review the MyTime Enhancement Summary for additional recent changes.
Coming September 5: MyTime Moves to 24-Hour Clock Display
Beginning Friday, September 5, the display of time entries will change from a 12-hour clock to a 24-hour clock (also known as military time). This is a systemwide change that affects all screens that display times for all users.
MyTime currently displays times, including schedule shift start and end times and punch in and out times, using a 12-hour clock display divided into a.m. and p.m. segments.
The display change in MyTime aims to minimize time entry mistakes. Users of most of our legacy systems, including HBS, Clairvia, and StaffReady, are already familiar with viewing time using a 24-hour clock.
It’s important to note that this is a change only to the display of time in MyTime. Users can continue to enter time on timecards and schedules using either the 12-hour or 24-hour format. The system will convert time entered to the 24-hour clock format.
Additional Enhancements for Managers, Timekeepers, and Schedulers
All managers and department administrators will experience five additional changes to help improve your experience.
Coming September 5, 2025
- Timecard screen defaults to current pay period. When navigating to an employee timecard after using the Search feature in MyTime, the default timeframe display will change form "Today" to “Current Pay Period”. You can continue to set the timeframe to other pre-defined or custom timeframes as needed.
- Delegation timeout errors addressed. To address system performance and timeout errors during the delegation process, the list of eligible delegates that managers can select from has been segmented based on your affiliation: campus or UCSF Health. If you need to maintain delegates across campus and health, please open a support ticket for further assistance.
Currently In Production
- Known places information added to geofencing reports. The following Dataviews now include the UCSF known place associated with an in punch or out punch when a punch occurs inside the radius associated with the location:
- GeoLocation of Punches
- GeoLocation Audit
Access to Dataviews is restricted by role. See How to Run a Dataview for more information.
- New “Late Unpaid” paycode available for tracking unauthorized unpaid leave. A new paycode was added to account for time not worked within a scheduled shift for an employee. For managers and timekeepers tracking unworked but scheduled time by employees, Late Unpaid should be used in lieu of Unauthorized Unpaid Leave.
- Daily Headcount Report now available for managers. Managers can now access this report for a summary of the number of employees and total hours scheduled to be worked by shift and staff category. Access the Daily Headcount Report from the Report Library.
How to Stay Informed of MyTime Changes and Enhancements
All MyTime users can keep apprised of enhancements in the following ways:
- The Announcement tile on your MyTime home page provides a link to the MyTime Enhancement Summary page.
- Significant changes will be posted in the Announcements tile and shared using MyTime’s internal notification tool. Access your notifications from the My Notifications tile on your homepage or by clicking the bell icon from anywhere in the system. Mobile users can also configure the MyTime mobile app to send mobile notifications.
Managers, Delegates, Timekeepers, and Schedulers will continue to receive periodic updates via the MyTime Minute email newsletter. Subscription is based on your role in the system; individuals cannot be manually removed.