Cash Handling & Credit Cards

Support Contact

415.476.7908

Management Contact

  • Sundry Debtor is an invoice billed to external customers (not affiliated with UC) for use of UCSF properties or services. Departments must first be established as a Sundry Debtor Customer before they can submit requests for invoices to be sent to external customers.
  • Establishing a New Petty Cash Custodian, Setting up a Petty Cash or Change Fund, Replenishing Petty Cash Funds, Change of Custodian for an Existing Fund, Decreasing Petty Cash or Change Funds, Terminating a Petty Cash or Change Fund
  • Cash and Credit Card journals in PeopleSoft are used to record payments received from third parties. Journal Preparers and Journal Approvers are responsible for ensuring that all journal entries are reasonable and accurate based on the documentation, knowledge of the activity, and conformity to applicable UCSF Policies and outside agency requirements.  See Establishing Journal Preparers and Approvers in PeopleSoft for the steps and training required to assign the Journal Preparer and/or Journal Approver role to a UCSF staff member.
  • The MyReports Transaction Detail Report contains a record of all cash transactions that have occurred and can be filtered for specific a department(s). The University defines cash as currency, coins, checks, money orders, Electronic Fund Transfer (EFT), and e-commerce transactions such as credit card transactions. The process of reconciliation confirms that the transactions on the ledgers represent activity that actually occurred (the department did receive the cash). During reconciliation, bank statements, credit card settlement tapes, departmental transaction systems, and/or source documents are used to match cash received to what appears on the ledger.
  • UCSF departments or units that accept credit or debit cards for payment become credit card merchants. As a credit card merchant, the department assumes the requirements and risks associated with accepting credit card payments.
  • Establishing Journal Preparers and Approvers in PeopleSoft Take the two-part online course “Understanding PeopleSoft Journals” in the UC Learning Center. Completion of this course is required for access to PeopleSoft General Ledger and Journals. Journal Preparers must complete Understanding Journals: Journal Preparer Actions (opens in new window).
  • UCSF routinely conducts business with other campuses and with Office of the President (UCOP). This guide provides an overview of these transactions, describes how transactions are processed, and identifies resources for users who need assistance with related processing. These transactions are divided into the following categories: Category Source Code(s) Interlocation Transfer of Funds (ITFs) 150, 574 Intercampus Orders & Charges (IOCs) 57X
  • Campus administrators who have management responsibility for cash/credit card/petty cash/cash equivalents/change funds/special cash funds handling must assure that each individual who has or will have access to cash resources (including temporary, casual and student employees) has been appropriately vetted before access is granted. Background checks and training courses are important factors in establishing an individual’s qualifications. A background check through the fingerprinting process is to be performed for all individuals in critical positions. For more information about establishing cash fund handlers, review:
  • UCSF routinely conducts business with other campuses and with Office of the President (UCOP). These transactions are divided into four categories: Interlocation Transfer of Funds (ITFs) Intercampus Orders & Charges (IOCs) Intercampus Appointments Intercampus Subcontracts Because of the variety of intercampus transactions, it may be difficult to determine the correct category for your transaction. If you need assistance determining the nature of your transaction, contact Cash Handling & Credit Cards. The Controller’s Office will also assist in routing transactions to the appropriate party for processing.
  • Credit card fraud and identity theft are major concerns of the Credit Card Industry. To prevent these occurrences the Credit Card Industry has instituted Payment Card Industry Data Security Standard (PCI DSS) as security measures to safeguard sensitive cardholder data on credit card transactions. Compliance with PCI DSS is mandatory for all merchants and is enforced by the major card brands who established the PCI Security Standards Council. PCI Core Standards
  • Departments that have been established as a Sundry Debtor Customer, can accept sundry debtor payments as an electronic transfer, either as a wire transfer or ACH (Automated Clearing House), or in the form of a check. ACH or wire transfer is the preferred method of payment.
  • Letter from Bank of America confirming bank information needed to accept incoming Electronic Funds Transfers (EFT).
  • Details on the fields in the Sundry Debtor Invoice and instructions for different browsers.
  • Watch a recording of the unclaimed cash journal refresher training conducted on June 15, 2022 (MyAccess login required). Watch Now
  • This job aid provides step-by-step instructions for completing a PeopleSoft journal to claim credit card payments received.
  • This job aid provides step-by-step instructions for completing a PeopleSoft journal to claim cash received.
  • Internal controls are divided into key and non-key controls. Key controls are the primary procedures relied upon to mitigate a risk or prevent fraud. Non-key controls are considered secondary or back up controls. All controls can be grouped into one of the four components of internal control:
  • The Unclaimed Cash, ACH & Wires through YYYYMMDD file contains the current listing of items that remain unclaimed for 30 to 365 days. The Cash and Controls Team reconciles Account 10110 as part of the monthly General Ledger close and uploads the undistributed cash and cash equivalents reconciliation file into Box by the 15th business day of each month. Accessing Files in UCSF Box Access to the Controller's Office Cash, ACH & Wires folder is granted upon request and includes access to the Unclaimed Cash, ACH & Wires through YYYYMMDD file. Department administrators must request access to undistributed payments files.
  • This article explains how UCSF handles non-sponsored, incoming international and domestic funds received in the form of Automated Clearing House credits (ACH) and wire transfers. It also describes what departments should do to claim these funds and how to view the list of ACH/Wire payments.
  • Establishing New Cash Handlers and Depositors, Handling Checks Other than for Gifts and Sponsored Projects, Handling Checks Received as Gifts, Handling Checks Received for Sponsored Projects, Incoming Electronic Funds Transfers (EFT)
  • Used only for requesting payments that contain sensitive or confidential information such as research subject payments, patient refunds, settlements, and damage payments.
  • University policy requires that the custodian of a petty cash fund who is directly responsible for the safekeeping and disbursement of the fund's cash must be appointed by the department head. The policy also requires that any change in custody of an existing fund must be documented in writing and the amount of the transfer verified.
  • To ensure Payment Card Industry (PCI) compliance, a Merchant ID is required for each department wishing to accept credit or debit card payments. Complete this webform to request approval for a Merchant ID. If you have any questions about the form, contact Christine Chiang.
  • Per Campus Administrative Policy 300-44, department managers are required to perform a cash count audit of their petty cash funds. Download this form to assist with the cash count audit process and to document audit results. Recordkeeping for the audit process is maintained at the department level; do not send the completed form to the Cash and Controls Team unless requested. Frequency of Cash Count Audits Non-research petty cash, cash equivalents, and change funds counts are mandatory for each fund based on amounts as follows:
  • Departments are required to submit proof of expenditures with all replenishment requests for research subject payments. In lieu of submitting individual receipts, departments may submit a disbursements log to document expenditures. Departments must document the following information on the log:
  • Fulfilling check requests to establish or replenish petty cash funds is a two-step process. Here’s what happens after you submit your petty cash check request form and how to get help during each step in the process. Step One: Review and Approval by Controller’s Office Cash and Controls
  • The Controller’s Office has observed an increase in deposits over the past two years using the bank’s generic deposit slips. This has contributed to an increase in misdirected deposits and unidentified deposits in our bank account with no corresponding cash journals. Why does it matter? The bank’s generic deposit slip contains no unique identifiers to tie the deposit to the department. This makes tracking a deposit much more difficult and increases opportunity for data entry errors by the depositor or bank teller.
  • UCSF maintains a drop safe location at Zuckerberg San Francisco General Hospital at the UCSF OMFS Clinic, located in Building 5, Room 1N1. Deposits are permitted under the following guidelines:
  • A new file, Unclaimed Bank Deposits Transferred to the Central Fund, has been added to the Controller’s Office Cash, ACH & Wires folder in Box. It lists all bank deposits unclaimed for thirteen or more months that were transferred in fiscal years 2020-21 and 2021-22 to the Central Fund. Funds transferred to the Central Fund are still available for your department to claim using a cash journal. To claim funds:
  • To help ensure your department has captured and accurately reported all department revenues by fiscal year-end, this is a reminder to check if any revenues from your expected receipts list have arrived and are logged on UCSF’s unclaimed cash, ACH, and wire payments list. Funds deposited into UCSF’s campus bank account are often intended for campus departments and must be claimed to move them to the appropriate chartstring.
  • During the pandemic, merchants experienced more losses to fraud due to a significant increase in card-not-present transactions. We will likely continue to see an increase in fraud as we move to a post-pandemic world. According to the Nilson Report (opens in new window), payment card industry losses due to fraud will amount to $408.50 billion over the next 10 years. UCSF’s merchants need to understand how credit card fraud can happen and its consequences. Review these important tips for detecting a common type of credit card fraud activity – known as card testing - and for protecting your merchant account.  
  • Petty Cash Custodians must follow established procedures when changing ownership of or terminating a petty cash account. Custodians remain responsible for all funds until they receive acknowledgement of the termination or change in authority from the Controller’s Office. In the event of staffing changes that result in terminating the custodial authority of a Petty Cash Custodian (e.g., extended leave, a transfer to a different department, or separation from UCSF), Department Heads must account for the petty fund’s cash and request either a change in Custodian or termination of the fund.
  • The Controller’s Office recommends claiming all funds within five business days of the cash deposit, Automated Clearing House (ACH) payment, or wire transfer. Journal Preparers should submit deposit journals as soon as they become aware of the receipt of funds, such as upon receiving a check in the mail or identifying an electronic funds transfer intended for your department. Your timely claiming of funds and journal submission helps ensure that revenue for your department is posted to the General Ledger correctly and without delay.
  • To ensure petty cash is properly accounted for and that records are accurately stated, petty cash verification letters will be distributed via DocuSign to petty cash custodians in early January. Custodians must complete and return their verification letters no later than Monday, February 14, 2022. Failure to comply with the required process may result in closure of the petty cash fund. The reduction in research and on-site work in response to COVID-19 may have temporarily impacted access to departmental petty cash funds. Accurate accounting for petty cash funds is especially important in light of these recent events since the use and balance of petty cash may be significantly different from normal.