Controller's Office Solution Center

Provides single point of contact support to campus departments, employees, suppliers, and others to resolve inquiries related to most Controller’s Office functions and systems including:

Support Contact

415.476.2126
415.390.9100

Management Contact

Frequently Requested Support

  • Earnings statements are available online via the University of California's self-service portal, At Your Service Online (AYSO). Information on how to view, print earnings statements, and reset your AYSO password is available below.  Employees may update their email address using...
  • Contents Introduction Your Pay Status and Benefits Eligibility Maintaining Your Benefits While on Unpaid Leave Returning to Work Suspending Voluntary Payroll Deductions Introduction UCSF's Payroll Office is providing this information to help you manage your health and welfare...
  • If you did not receive your paycheck, have a damaged paycheck, or have a paycheck more than 180 days old, please contact the Controller’s Office Solution Center for assistance. Paychecks Not Received Due to Administrative Error The Controller's Office Solution Center (COSC) will help...
  • All UCSF employees are strongly encouraged to set up electronic direct deposit to receive their payroll earnings by direct deposit to their bank account on payday. Employees will enjoy several advantages when using this preferred payment method: Fast – earnings are available in your...
  • UCSF uses The Work Number to provide employment and income verifications for employees. The Work Number is a secure, automated service providing employees with the ability to quickly deliver proof of employment or income to authorized verifiers. The Work Number is available 24 hours a day,...